Our IMpact
Our IMpact
The Difference that BCM Makes
Talking about impact isn’t just a numbers game, and at BCM each and every number represents a person and a life story that we have had some small part in. Our hope is that our services reach people at critical moments where lives can be transformed for the better.
We regularly capture the lived experience of those with whom we work, and we use that information to influence our own decision making and policies.
Below you will see a mix of outputs, staff insights and user stories that paint a vivid picture of the reach and variety of our work.
in 2024, BCM has
supported 3,367 People across our services
employed over 250 staff across five counties
been accredited as an Investor in People
completed over 90 home improvement jobs
been accredited as an Investor in Volunteers
supported nearly 2000 children in our Christmas Appeal
cooked over 1200 lunch club meals
delivered 50,000 hours of night time care
Cared for 122 children in Puddleducks Nursery
Supported campaigning work for belfast communities
Delivered over 97,000 meals in our care homes
Supported 343 young people with housing needs
housed and delivered 24/7 support to 51 young people
won awards for best care home and best childcare provider
WHAT OUR STAFF AND SERVICE USERS SAY
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Testimonials
What Our Service users Say About Us
"BCM staff helped me with shopping, budgeting, and helping me clear my home. They also supported me through pregnancy and once my baby was born, they
supported me each week with things I needed doing like bills phone calls and repairs."
Service User: Housing Support for Younger People and Parent Support
"You are unbelievably so compassionate and have shown me more respect, consideration and kindness than I could ever have hoped for."
Housing Support Service User
"I decided to enter residential care because of loneliness and as I fractured my back, I could not cope at home even with help. I have been in Kirk House for eighteen months and I have found the experience very suited to my needs...It has been a good decision for me as my life has changed so much since the death of my husband after 66 years of marriage, I am as happy as I can be!"
Resident: Kirk House
"The most important and most impressive thing is the obvious compassion and care that every single member of staff has towards the children. Children are treated with respect and attention, and their needs (physical and emotional) are clearly a priority."
Parent: Puddleducks Nursery
"I can open up about things and my feelings - I prefer counselling at BCM as its helped me more and given me time to talk at my own pace"
"I like that I finally have a place of my own – you guys are great, I really like learning how to live on my own"
"I needed my chef uniform to start my college course, ‘Level 2 in Professional Chef.1 the cost needed to be paid at the start of term, and I was struggling to pay this. BCM supported me and now I can do my course, without my uniform I couldn’t do it. This helps me with my future plans of starting my own business in baking.”
Service UserHousing Support for Younger People, Dungannon